1 COLLECTION AND PROCESSING OF PERSONAL DATA
The responsible controller with regard to the protection of your Personal Data is:
BCE – BROADCASTING CENTER EUROPE S.A.
43 bd Pierre Frieden
BCE may be contacted with regard to the content of the Websites at firstname.lastname@example.org
“Personal Data” means any information that can be attributed to you, such as your name, your address, e-mail or postal addresses. BCE – BROADCASTING CENTER EUROPE S.A. does not collect personal data from you except when you specifically provide it, e.g. when you subscribe to newsletters/press releases or when you contact us regarding our products/services/events. BCE – BROADCASTING CENTER EUROPE S.A. is responsible for personal data collected, as a controller, therefore determines the purpose and the means for its usage.
1.1 Why do we process personal data?
BCE – BROADCASTING CENTER EUROPE S.A. collects and processes your personal data only for specific and limited purposes intended to:
- Manage our relationship with you, Internet users for our services or those of BCE – BROADCASTING CENTER EUROPE S.A. partners, for example, to address you personally with your name when sending you BCE advisories and keeping you informed regarding press releases, products releases, services information, case studies, articles, invitations, event communications;
- Improve our content with information about who (and how) our content is viewed;
- Evaluate the effectiveness and usability of our websites and its improvement for the benefit of our Internet users, to prevent hacker and virus attacks, to detect system malfunction and to prevent you from receiving unsolicited e-mails from us;
- Conduct internal statistical surveys and studies: for example, to evaluate your interests and to better define the development of our online strategies;
- Comply with legal obligations and requests from authorities, law enforcement agencies as well as for the defense and enforcement of legal claims.
1.2 Legal basis for processing:
We process personal data about you when:
- You have consented or;
- BCE – BROADCASTING CENTER EUROPE S.A. has legitimate interest of:
- improving user experience on the websites; and
- developing new service features.
We have identified which of these grounds for processing we are relying upon, for each of the ways of processing of your personal data.
1.3 Processing under consent
When you have consented, we collect and use the following information about you:
- Contact Information
We use contact information to respond to your inquiries, send you information as part of the services (as long as you have agreed to this at the point of providing your information and for as long as you do not opt-out).
- How you use our services
We collect information about the web pages you have visited and your activity on our sites. We collect this information so that we can track the most visited and most useful parts of our website to identify what are our most popular services and improve them.
- Communication via Email
We use contact information to send you press releases, products releases, services information, case studies, articles, invitations and/or event communications.
BCE – BROADCASTING CENTER EUROPE S.A. will never share your personal data with a partner or subsidiary for marketing purpose without your consent (agreed via an online formular).
If you do not wish to receive more emails from BCE, you can unsubscribe at any moment via this page: https://www.bce.lu/unsubscribe/
If you wish to DELETE or MODIFY your personal data, you can do so via this page: https://www.bce.lu/gdpr-and-bce/
1.4 Processing under legitimate interest
Your personal data are used exclusively for purposes of technical website administration, to operate, maintain and provide all features of our services, to provide support and give you access to special information, or for general communication with you. We use the information to understand and analyze the usage trends and preferences of our Visitors.
Our legitimate interest is to improve the services and develop new functionalities. We have undertaken appropriate measures to ensure that we place clear limitations and only the information necessary to achieve these legitimate aims is used.
We process your personal information under the following categories of data and on the basis of legitimate interest:
- Device data.
We collect device and browser information from you to troubleshoot website functionality issues and to fix bugs.
- To manage our services, we will also internally use your information and data, for the following limited purposes:
- To prevent potentially illegal activities.
- To screen for and prevent undesirable or abusive activity. For example, we have automated systems that screen content for phishing activities, spam, and fraud.
- Legal uses:
To respond to legal requests or prevent fraud, we may need to disclose any information or data we hold about you. If we receive a legal request, we may need to inspect the data we hold to determine how to respond.
1.5 Types of personal data collected and processed:
The following types of personal information may be collected, stored, and used:
- First name
- Mobile Phone
- Email Address
- Any other personal information that you send to us.
If you have any additional questions about the collection and storage of your personal data, please contact us at:
BCE – BROADCASTING CENTER EUROPE S.A.
43, bd Pierre Frieden
Email address: email@example.com
1.6 Transfer to third parties
BCE – BROADCASTING CENTER EUROPE S.A. forms part of RTL Group S.A., together with other affiliates active in the sector of media. BCE – BROADCASTING CENTER EUROPE S.A. might share your personal data with its third-party service providers such as IT services providers, to provide you with high-quality services.
Third parties, acting in our name and on our account will receive your personal information, only for the specific purposes for which they have been appointed. BCE – BROADCASTING CENTER EUROPE S.A. makes sure that those third parties have the same legal obligations to protect your personal data and keeps them accountable for any possible breach of confidentiality, discretion and security.
We enter into confidentiality and data processing terms with partners to ensure that they comply with high levels of confidentiality and best practice in privacy and security standards, and we regularly review these standards and practices.
We also have to share information or data in order to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable policies, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of our users, the public and/or as required or permitted by law.
Regarding non-personally identifiable information, we may share it with interested third parties to help them understand the usage patterns of our services and those of our partners. Such non-personally identifiable information is anonymous usage data, as platform types, number of clicks, exit pages, etc. In addition, non-personally identifiable information may be stored indefinitely.
2 STORAGE AND PROCESSING
The personal data collected through the different websites will be stored and processed on servers in the European Union. The information is stored in password – protected and limited access databases. The personal data will be stored no longer than necessary to carry out the specific purposes for which the information was collected.
2.1 Your rights as data subject
You have the legal rights to obtain information about whether we hold your personal data, to access it, and to obtain its correction, update, amendment or deletion within reasonable means.
We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).
Rights which you are entitled to are:
- Data access rights
- Right to correction
- Right to deletion
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent; and
- Data portability rights
You may exercise any of these rights by contacting us at: firstname.lastname@example.org or by filling this form: https://www.bce.lu/gdpr-and-bce/
You control the information you provide about yourself. Our websites do not require any form of registration, allowing you to visit our websites without telling us who you are. However, if you choose not to share your information, please be aware that you may be unable to receive key information about press releases, products releases, services information, case studies, articles, invitations, event communications and it may not be possible for us to respond to your query.
2.2 Access to information
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing that the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
One request per year will be free of charge, more frequent requests may be subject to a reasonable fee. We will fulfil your request by sending you a copy electronically, unless the request expressly specifies a different method.
You have the right to request access to the information we have on you. You can do this by contacting us at email@example.com. In order to comply with your request, we may ask you to verify your identity.
2.3 Correction and deletion
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
At any time, you can amend your personal data filling this form: https://www.bce.lu/gdpr-and-bce/ . However, if you still believe that the information we have about you is incorrect, you are welcome to contact us by email: firstname.lastname@example.org , so we can update it and keep your data accurate.
If your personal information changes (e.g. zip code, e-mail, postal address), please e-mail the changes to us in order to correct or update your personal data.
If at any point you wish for BCE – BROADCASTING CENTER EUROPE S.A. to delete your information, or you wish to withdraw your consent on a specific purpose of processing your personal data, you can do so on this page: https://www.bce.lu/gdpr-and-bce/ or by simply contacting us at this email: email@example.com
2.4 Objection or restriction of processing
At any time, you can object to the processing of your personal data, that is based on our legitimate interest, or are processed for direct marketing purposes, in which case the personal data will no longer be processed for such purposes.
If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact BCE – BROADCASTING CENTER EUROPE S.A. at this email address: firstname.lastname@example.org
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
- You contest the accuracy of the personal data;
- Processing is unlawful;
- We no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims;
- And you have objected to processing, pending the verification of that objection.
If you consider that the processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with the supervisory authority responsible for data protection. You may do so in the EU Member state of your habitual residence, your place of work or the place of the alleged infringement.
BCE – BROADCASTING CENTER EUROPE S.A. strongly advises all parents and guardians to teach their children safe and responsible handling of personal data on the Internet. Minors should not transmit any personal data to our websites without the permission of their parents or guardians. BCE – BROADCASTING CENTER EUROPE S.A. will never knowingly collect personal data from minors, or use it in any way, or disclose it to third parties without permission.
2.6 Security measures
BCE – BROADCASTING CENTER EUROPE S.A. takes great care to ensure the security of personal data, by maintaining suitable safeguards, including reasonable physical, administrative and technical safeguards to protect its database from unauthorized access, disclosure, alteration, loss or destruction. All data collected by is stored in accordance with the security regulations.
2.7 Links to other websites
If you are using the functionalities of social media plug-ins, such as the ones provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA), they may store your IP address, and if you are logged in your Facebook account while visiting our website, both information will be linked. The plug-in will create a direct link between your browser and the Facebook servers. We have no influence regarding the nature and the amount of data, which the plug-in will transmit to Facebook servers. Further information on this you will find here: https://www.facebook.com/help/186325668085084
If you are recommending, sharing or liking our content on Facebook, this information will also be transmitted to Facebook Inc. If you want to prevent Facebook from linking this data with your account, then make sure that you log out from your Facebook account prior to visiting our website and delete the saved cookies. In your Facebook profile, you can use further restrictions regarding the sharing of data for advertising purposes. If you want to change the settings in Facebook, you can use the following hyperlinks:
http://optout.networkadvertising.org/?c=1 – !/
2.8 Law Enforcement, Legal Process and Compliance
We may disclose personal data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a valid court order, judicial or other government warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
3 COOKIES POLICY
A cookie is a small unit of data issued by the server of the website that you are viewing and which is registered on the hard disk of your computer or mobile device. The cookie contains a unique code to recognize your browser during your visit to the website or during future visits. Cookies can be placed by the server of the website you visit or by partners with whom this website collaborates. The server of a website can only read the cookies it has placed itself; it does not have access to any other information on your computer or mobile device.
The content of a cookie typically consists of the name of the server that placed the cookie, an expiration date, and a unique encrypted code. Cookies provide generally easier and faster interaction between the visitor and the website (a cookie may retain the user’s chosen language, for example). Indeed, they memorize your preferences and allow you to accelerate your subsequent access to the site and facilitate your visits.
In addition, they help you navigate between different parts of the website. Cookies may also be used to make the content of a website or advertisement on this site more relevant to the visitor and to adapt the website to the personal tastes and needs of the visitor.
Our website is using different types of cookies, namely:
- Navigation cookies:
These cookies are required to allow the visit of our websites and the use of certain parts of them. They allow you to navigate between the different sections of the websites, complete forms, securely verify your identity before granting access to your personal information, when a personal account has been created. If you later refuse these cookies, some sections of the website will not work as they should, or at all.
- Functional cookies:
These cookies are intended to facilitate and analyze the operation of our websites and to make their use more pleasant and personalized. They allow to customize the services by memorizing your preferences (choice of a language, currency, location, etc …), to prevent you from repeating your choices during each visit to the site. They are useful for collecting the information provided in the online forms, compiling statistics (ex. number of unique visitors) and analyzing the use of the site and the popularity of our pages.
- Third-Party Cookies
Third-party cookies are placed on our websites by:
- Google (Analytics / DFP)
We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users. However, Google Analytics uses the cookie to identify you as a specific user on whatever other page you use where Google Analytics is activated. Your privacy is ensured. However, you may change your browser settings at any time and choose to access the Websites without accepting Cookies.
4 HUBSPOT FORMS
Consent to communicate
BCE will only use your personal information to administer your account and to provide the products and services you requested from BCE. From time to time, BCE would like to contact you about its products and services, as well as other content that may be of interest to you.
When filling out forms on our websites, BCE needs to store and process your personal data in order to provide you the content requested. While your consent is mandatory you may ask for its deletion here: https://www.bce.lu/gdpr-and-bce/