BCE obtains prestigious ISO/IEC 27001:2013 certification

BCE announces that it has been certified by EY CertifyPoint to the ISO/IEC 27001:2013 standard, marking a new step in its commitment to its customers and the security of its workflows and infrastructure.

The issuance of the ISO/IEC 27001:2013 certification signifies an organization’s commitment to information security best practices and the establishment of the proper procedures and processes for all workflows within the organization.

This certification applies to BCE’s Information Security Management System operated in Luxembourg Kirchberg and covers the provision of technical infrastructure, the datacenter management including the relationship with facility management as well as the hosting services in real time.

“The certification covers both physical security controls (badge, entry, exits, fire / water / natural disasters protection, electricity cuts etc.) and logical security (access controls, change management, incident management, etc.). To comply with the ISO standard, we identified potential gaps between the IT and Broadcast areas of the Datacenter and bring those to the required level of controls and security.” Explains Xavier Hermès, Security and Governance Manager at BCE.

This means that the customers of the network and telecom, datacenter (including the relation with facility management), system, broadcast and playout areas will benefit from the level of controls of the ISO 27001 standard, including the security of access, of change, of incident management, of IT operations, of DRP (disaster recovery plan), of resiliency, of physical access, of backups and more.

L to R: Christophe Goossens, Jean-Alain Jachiet, Xavier Hermès.

“With the constant increase in the number of cyberattacks, it is more and more important for companies and for our customers to know that BCE solutions are in a controlled and monitored environment. Our team’s dedication and our advanced solutions ensure the highest level of services.” Underlines Jean-Alain Jachiet, Chief Information Officer at BCE.

Christophe Goossens.

“Being in line with the ISO standard ensures that BCE is up to date with the legal requirements of data security. By being certified under the ISO 27001 Standard, BCE proves that it complies with risk management best practices and can protect the hosted information.” Concludes Christophe Goossens, CEO at BCE. “Whether for the media or non-media markets, security is of the utmost importance and our customers trust BCE to be a responsible administrator of their data. We will continue to implement best practices to maximize the security of our infrastructures, solutions, and services.”